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Privacy Policy

Last updated: 8/5/2025

Information We Collect

Personal Information

When you create an account or use our services, we may collect:

  • Name and email address
  • Profile information
  • Payment information (processed securely by Stripe)
  • Content you create using our platform
  • Marketing communication preferences
  • Email engagement data (opens, clicks, unsubscribes)

Usage Information

We automatically collect information about how you use our service:

  • Device information and browser type
  • IP address and location data
  • Pages visited and features used
  • Time spent on the platform
  • Content generation patterns and preferences
  • Subscription and credit usage data

Cookies and Tracking

Essential Cookies

These cookies are necessary for the website to function and cannot be disabled:

  • Authentication and session management
  • Security and fraud prevention
  • Basic website functionality

Analytics Cookies

We use Google Analytics to understand how our website is used:

  • Page views and user interactions
  • Popular features and content
  • Technical performance metrics

Marketing Cookies

These cookies help us show you relevant advertisements:

  • Google Ads conversion tracking
  • Retargeting and audience building
  • Ad performance measurement

How We Use Your Information

We use the information we collect to:

  • Provide and improve our services
  • Process payments and manage subscriptions
  • Send important updates about your account
  • Provide customer support
  • Analyze usage patterns to enhance user experience
  • Detect and prevent fraud and abuse
  • Comply with legal obligations
  • Send marketing communications (with your consent)
  • Personalize your experience and content recommendations
  • Track email engagement to improve our communications

Email Marketing

With your consent, we send marketing emails including welcome messages, feature updates, tips, and special offers. We use Loops.so for email campaign automation and track engagement metrics like opens and clicks to improve our communications. You can unsubscribe at any time using the link in our emails or through your account settings.

Your Rights and Choices

Marketing Communications

You can opt out of marketing emails at any time by:

  • Clicking the unsubscribe link in any marketing email
  • Updating your preferences in your account settings
  • Contacting us directly at support@clovy.io

Note: You will still receive important transactional emails (order confirmations, account updates, security alerts) even if you opt out of marketing communications.

Cookie Preferences

You can manage your cookie preferences at any time using our consent banner or by adjusting your browser settings.

Data Access and Deletion

You have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Delete your account and data
  • Export your data
  • Withdraw consent for processing

Data Security

We implement appropriate security measures to protect your personal information, including encryption, secure data transmission, and regular security audits. However, no method of transmission over the internet is 100% secure.

Third-Party Services

We work with trusted third-party providers to deliver our services:

  • Stripe: Payment processing
  • Google Analytics: Website analytics
  • Google Ads: Advertising and conversion tracking
  • Supabase: Database and authentication
  • Loops.so: Email marketing automation and campaign management
  • Resend: Email delivery service

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Support: support@clovy.io