Terms of Service

Last updated: 8/5/2025

Acceptance of Terms

By accessing and using Clovy.io ("Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

Service Description

Clovy.io is a social media content creation platform that provides AI-powered tools for generating business creatives and social media content. Our services include:

AI-powered content generation tools
Template and design libraries
Content customization features
Download and export capabilities
Account management and user profiles
Email communications and marketing

Subscription and Billing

Credit System

Our service operates on a credit-based system where credits are consumed for content generation. Free accounts receive limited credits, while Pro subscriptions include monthly credit allowances.

Subscription Terms

Subscriptions are billed monthly and automatically renew
You may cancel your subscription at any time through your account settings
Cancellations take effect at the end of the current billing period
Unused credits expire at the end of each billing cycle
No refunds for partial months or unused credits

Payment Processing

Payments are processed securely through Stripe. By subscribing, you authorize us to charge your payment method for the subscription fees and any applicable taxes.

Email Communications

Transactional Emails

By using our service, you consent to receive essential transactional emails including:

Account creation and verification emails
Password reset and security notifications
Subscription confirmations and billing receipts
Service updates and important announcements

Marketing Communications

With your explicit consent, we may send marketing emails including:

Welcome series and onboarding guidance
Feature updates and platform improvements
Tips for maximizing content creation
Special offers and promotions
Educational content about social media marketing

You can unsubscribe from marketing emails at any time using the unsubscribe link in any email or by updating your account preferences. Unsubscribing from marketing emails will not affect transactional communications.

User Content and Intellectual Property

Your Content

You retain ownership of any content you create using our platform. By using our service, you grant us a limited license to store, process, and display your content solely for the purpose of providing our services.

Generated Content

Content generated through our AI tools is provided to you for your use. You are responsible for ensuring that any content you create and distribute complies with applicable laws and does not infringe on third-party rights.

Platform Assets

Our platform, including all templates, tools, and underlying technology, remains our intellectual property. You may not copy, modify, or distribute our platform or its components.

Prohibited Uses

You agree not to use our service for:

Creating content that is illegal, harmful, threatening, abusive, or defamatory
Generating content that infringes on intellectual property rights
Attempting to reverse engineer or copy our platform
Using automated systems to abuse our credit or generation limits
Sharing account credentials or attempting to access other users' accounts
Creating multiple accounts to circumvent usage limitations

Limitation of Liability

Service Availability

While we strive for high availability, we do not guarantee that our service will be uninterrupted or error-free. We reserve the right to modify or discontinue features with reasonable notice.

Content Accuracy

AI-generated content is provided as-is. We do not guarantee the accuracy, completeness, or suitability of generated content for any particular purpose. You are responsible for reviewing and verifying all content before use.

Damages

In no event shall Clovy.io be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our service.

Account Termination

We reserve the right to suspend or terminate accounts that violate these terms. Upon termination:

Your access to the platform will be immediately revoked
You may download your content within 30 days of termination
Subscriptions will be canceled and no refunds will be provided
We may delete your account data after the grace period

Changes to Terms

We may update these terms from time to time. Material changes will be communicated via email and/or prominent notice on our platform. Continued use of our service after changes constitutes acceptance of the new terms.

Contact Information

If you have any questions about these Terms of Service, please contact us:

Support: support@clovy.io